Hiring organization
Employment Type
Full-time
Beginning of employment
As soon as possible
Duration of employment
Permanent
Job Location
Middlesbrough, United Kingdom
Working Hours
37.5
Base Salary
££26,200 Per year
Date posted
October 17, 2023
Position title
Sales Administrator
Description
We are currently seeking a Sales Administrator to support our sales team in delivering exceptional service to our clients. In this role, you will be the first point of contact for our customers, providing information and assistance both online and offline. Your administrative skills will be crucial in organizing and maintaining our sales records, invoicing, and other related duties. This position is ideal for a detail-oriented individual with strong communication skills and a customer-first mindset.
Responsibilities
- Customer Service: Greet customers and provide excellent customer service, including answering questions and offering information about our services.
- Enquiries Handling: Address customer enquiries through phone, email, and face-to-face interactions.
- Sales Order Management: Organize, collect, and file sales orders proficiently using electronic filing systems.
- Invoicing and Paperwork: Generate invoices and manage all necessary paperwork for sales transactions.
- Customer Follow-up: Contact customers via phone or email to answer queries and obtain missing information.
- Feedback Management: Direct customer feedback to appropriate departments for action and improvement.
- Sales Reports: Develop and present sales figures and reports to senior sales management.
- Administrative Support: Assist the sales department with any additional administrative tasks as assigned.
Qualifications
- A degree is an advantage but not necessary.
- Good standard of spoken English is required.
- Strong social and communication skills.
- Solid commercial acumen.
- Outstanding written and verbal communication skills.
Experience
- At least 6 months of experience in sales or a related field.
Skills
- Friendly: Must be approachable and engaging in customer interactions.
- Good Telephone Manners: Professional and courteous on the phone.
- Communication Skills: Excellent written and verbal communication capabilities.
- Motivation and Empowerment: Self-starter with a capacity to motivate others.
- Time Management: Ability to manage time effectively to meet deadlines and multitask.
Job Benefits
28 days paid holidays for first 3 years
